Terms of Service

These Terms of Service ("Terms") govern your access to and use of bmaconsultants.net (the "Site") and the services offered by BMA Consultants ("BMA," "we," "us," or "our"). By accessing the Site or submitting a form, using our chat widget, or booking an appointment, you agree to be bound by these Terms.

1. Acceptance of Terms

If you do not agree to these Terms, please do not use the Site or submit your information to us. We may update these Terms from time to time as described in Section 10 below.

2. Description of Services

BMA Consultants provides done-for-you marketing automation for home service and skilled trades businesses (such as HVAC, plumbing, and electrical companies), including but not limited to missed call text-back, automated lead follow-up sequences, review collection systems, and calendar booking automation ("Services"). The specific scope of Services provided to a client is set out in a separate agreement or order form between BMA and that client, and these Terms govern use of the Site generally.

3. Acceptable Use of the Site

When using the Site, you agree that you will not:

• Use the Site for any unlawful purpose or in violation of any applicable local, state, or federal law;
• Submit false, misleading, or fraudulent information through any form, chat widget, or booking calendar;
• Attempt to gain unauthorized access to the Site, its systems, or related networks;
• Interfere with or disrupt the operation of the Site or the servers or networks connected to it; or
• Use any automated system (bot, scraper, etc.) to access the Site in a manner that sends more request messages than a human could reasonably produce.

4. Consent to Be Contacted

By submitting a form, using our chat widget, or booking an appointment on the Site, you consent to be contacted by BMA Consultants by phone, email, and SMS/text message regarding your inquiry and our services, including marketing communications where you have opted in. Message and data rates may apply, and you may opt out of text messages at any time by replying STOP. For full details on how we collect, use, and share your information, see our Privacy Policy.

5. No Guarantee of Results

BMA Consultants provides marketing automation systems and tools designed to help improve lead response and follow-up. However, we make no guarantee, warranty, or representation regarding specific business outcomes, including but not limited to lead volume, conversion rates, booked appointments, revenue, or profit. Results vary based on numerous factors outside of our control, including your business's industry, market, pricing, service quality, and how the systems we build are used and maintained.

6. Intellectual Property

All content on the Site — including text, graphics, logos, and software — is the property of BMA Consultants or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on the Site without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, BMA Consultants and its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from or related to your use of the Site or our Services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from these Terms or the Site shall not exceed the amount you paid to BMA Consultants, if any, in the twelve (12) months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless BMA Consultants and its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Site or your violation of these Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Massachusetts.

10. Changes to These Terms

We may revise these Terms at any time by updating this page. Any changes will be posted here with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

11. Contact Us

If you have questions about these Terms, contact us: